Qingdao Longwin Industry Co., Ltd

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  • NAME:Global Sources Home Products Show  DATE:18-Oct-17 to 21-Oct-17  PLACE:ASIA-WORLD EXPO , Hong Kong  BOOTH NUMBER:1K10
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Home ＞ FAQ

FAQ
Q1. What is your terms of packing?
A: we can pack the goods in your branded boxes after getting your authorization letters.

Q2.What is the MOQ I can order?
It depends on the size of your products.

Q3.What is your average production delivery time?
2-3 weeks against formal order and deposit.

Q4. I’m not sure about your product, can you send me sample for reference?
Our standard product samples are free of charge except for the freight fee.
For customized products, sample fee as well as the freight fee are charged.

Q5. I like your design, but couldn’t find the right model from the products catalog, is custom size available?
Yes, we are good at producing products according to your design.

Q6 How to pay?
T/T,L/C,cash. Welcome to use alibaba trade assurance.

Q7. What should I do if the products have any quality problems?
Just contact us via our phone or email. We will handle it asap.

Q8 .What kind of Payment Terms are you accept?
Answer: Usually,we accept 30% deposit in advance and balance against copy of BOL and L/C at sight.

Q9. May I choose another model of products to mix into the container?
Answer: Sure,We accept 2 or 3 models mix into the same container.

Q10. Are you manufacture or trading company?
A: We are manufacture. Our factory has been specializing in supermarket shelves, warehouse racks and different,kinds of display stands since 2006

Q11: Where is your factory? Can I visit ?
A: Our factory is located inLeiGong Shan Road317#, Tieshan Industry Park, JiaoNan, QingDao, CHINA
You are warmly welcome to visit whenever you are available.



Q12 Can you customize and supply samples?
Yes, Jeanter offer custom-made service to our clients. You need to provide us some technical data such as dimension and drawing. 


Q13 I don't have any drawing or pictures available for the customized products, could you design it for me?

Sure, we can make the best suitable design for you as long as we get the details such as

a) dimension b) loading capacity

c) stackability d) surface treatment etc.



Q14Which service you can supply?

a,OEM & ODM

b,Good discount.

c,Reply you inquiry within 24 hours.

d,Assembling video.

e,After-sale service. Reply your feedback in 12 hours. Free replacement for the damaged parts.


Q15 Easy assemble?

There is assembling instruction in each carton.if you need, you will received our assembling video.


Q16 What's your packing?

5-layer corrugated carton. For LCL and sample ,will consider to use paperboard protection to reinforce to avoid damage during transportation.


Q17 What is your production procedure?

Raw.material-QC-cutting-pressing-bending-welding-QC-Phosphating-powder painting-QC-packing


Q18 How About Quality Control

1.Raw material:supplied by the long term cooperated supplier and we also have a strict rule for raw material inspection 

2.We have QC inspect on production line all the time.

3.Spot inspection for finished products before loading.


Q19 Trade Terms: 

1. Payment term: T/T 30% deposit after order confirmed, the balance paid against copy BL or L/C at sight

2. Lead time : normally in 4 weeks after deposit received .

3. Sample product: Sample can be prepared before mass production . 

Samples can be ready in 7 days once payment received.

4. Shipping port: Qingdao, China

5. Discounts: We offer discount for big quantity.


Q20 How To Trust Us:

1.If you have any questions,you can tell us and we will give the quick feedback.

2.we accept the ODM.OEM project.

3.A complete after-sale service system.